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Policies, Terms & Conditions

Terms & Conditions

Laser Hair Removal will not work with gray, blonde, vellus and red hair.  We do recommend a FREE consultation before purchase if you are not 100% sure this will work for you.

Cancelation & Return Policy

All Cancellations less than 24 hours will be counted as an appointment.  This means that all treatments and treatment areas that are scheduled for that day will be deducted from your packages.  You can buy back your treatment/treatments for $25 Per area. 

There are no refunds for purchases, sales are final.  There are no refunds for payments made to subscriptions or memberships.  You may receive credit to your account for services not rendered.  To cancel a subscription or membership please contact us in writing 15 days before payment is due to be taken.  If your request is a shorter notice than 15 days, your cancelation request may not be eligilble until the follow month.

Retail Product Return Policy

While our goal at Kentucky Laser Hair Removal is to make sure our skin care product recommendations will work for you, sometimes your skin might not react as expected. We work with our clients to choose the best products based on their skincare needs. If you have received a skincare consultation or treatment from Kentucky Laser Hair Removal, we welcome your slightly used product as a return if you had an allergic reaction to the product.  You must return your product within 7 days to receive a return credit. You may choose another product or get a full refund in the form of a store credit to be used at our office. Cash back is not an option. However, if you have not received a skin care analysis or consultation from us prior to purchasing a product, returns will not be excepted (used or unused).

Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or shop with us online. We are committed to respecting the privacy and security interests of all visitors to our website. We are the sole owner of the information collected on this site. We will not disclose, sell, share or rent this information to any other individual or entity except as disclosed in this statement.


This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. All information sent to this site is protected by SSL session (https), the industry standard in protecting against disclosure to third parties.

Collection and Use of Personal, Non-Personal Data

We reserve the right to log and analyze information gathered from a user’s visit to this website. This information includes personal (name, email address) and non-personal (browsing patterns, number of site logins) data as outlined below.

Personal Data Collection and Use

Personal data is collected when users provide information to us. As an example, a user may request to be added to our email communications. Additionally, when a user creates a new online account on this site, personal data, including, but not limited to, name, email address, and phone number are captured. We use this information in a number of ways as part of normal business communications. Personal data may also be used to communicate marketing or promotional information that we feel may be of interest to you. As a user, you have the option to unsubscribe from marketing or promotional email communications at any time.

Non-Personal Data Collection and Use

Non-personal data collected include your web usage patterns when you interact with this website. We use tracking technologies to capture data that is intended to better understand how users interact with our website, measure the success of marketing campaigns, and to ensure that the user experience is optimized.

Tracking Technologies

This website uses technologies like cookies, tags, scripts, and logs to capture details specific to your browsing patterns when you visit our website pages. 

Disclosure of User Data to Third Parties

We do not share non-personal data, as described above, with third parties.

Third-Party Links

This website contains links to other sites. Please be aware that we are not responsible for the content, security, or privacy practices of any other sites. These linked sites are only for your convenience and therefore you access them at your own risk.


We reserve the right, in its sole discretion and without prior notice, to discontinue user accounts and/or passwords for any reason whatsoever.

Periodic Updates

Please check this page for periodic updates on our policies regarding any personal information you've provided to us via our website. Thank you for visiting us online. We appreciate the opportunity to serve you.

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